Skip to main content

Ketra Recalls to Inspect Recessed Downlights Due to Electrical Shock Hazard

Name of Product:
Ketra D3 recessed downlights
Hazard:

The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.

Remedy:
Repair
Recall Date:
June 12, 2018
Units:
About 3,400
Consumer Contact

Ketra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on “Important Safety Notice” link or www.KetraRecall.com for more information.

Recall Details

Description:

This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture.  Only downlights with date codes between K4816 and K1118 are included in this recall.  The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.

Remedy:

Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products. 

Incidents/Injuries:

The firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported. 

Sold At

Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.

Manufactured In:
China
Importer(s):

Ketra, Inc., of Austin, Texas

Recall number:
18-175
Choose Your Recall Emails Get Notified About Each Recall via Email.
fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov