Skip to main content

West Elm Recalls Bar Stools

  • Saddle Counter Stool with Elephant Leather
  • Saddle Bar Stool with Iron Basketweave Upholstery
  • Saddle Bar Stool with Slate Chevron Upholstery
  • Saddle Counter Stool with Crosshatch Steel/Ivory Upholstery
Name of Product:
Saddle bar and counter stools
Hazard:

The legs on the stools can break, posing a fall hazard.

Remedy:
Refund
Recall Date:
January 19, 2016
Units:

About 6,000 (in addition, about 100 were sold in Canada)

Consumer Contact

West Elm toll-free at 844-824-8911 from 7 a.m. to midnight ET daily or online at www.westelm.com and click on "Safety Recalls" under the "About Us" at the bottom of the page.

Recall Details

Description:

The Saddle bar and counter stools have solid wood legs with a pecan-stained finish and were sold in four upholstery options: elephant leather, crosshatch steel/ivory, slate chevron and iron basketweave. The seat height for the bar stools is 30.5 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 41 inches tall. The seat height for the counter stools is 26 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 37.5 inches high. SKU numbers are located on the box of the product, the customer receipt and on a sticker on the bottom of the seat. Recalled SKU numbers are:

SKUTypeColor
652164Counter StoolElephant Leather
655472Bar StoolElephant Leather
1220763Bar StoolIron Basketweave
1235506Bar StoolIron Basketweave
1425487Counter StoolIron Basketweave
1591601Counter StoolIron Basketweave
1699289Counter StoolSlate Chevron
1700749Bar StoolSlate Chevron
1795665Bar StoolSlate Chevron
1795566Counter StoolSlate Chevron
4737185Bar StoolElephant Leather
4737318Counter StoolElephant Leather
8447229Counter StoolCrosshatch Steel/Ivory
8447476Bar StoolCrosshatch Steel/Ivory
9082843Bar StoolCrosshatch Steel/Ivory
9087271Counter StoolCrosshatch Steel/Ivory
Remedy:

Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.

Incidents/Injuries:

The firm has received six reports of the stools breaking, including one injury. 

Sold At:
West Elm stores, online at www.westelm.com and the West Elm catalogue nationwide from July 2013 through November 2015 for between $370 and $500 for single stools and between $740 and $1,000 for a set of two.
Importer(s):

West Elm, a division of Williams-Sonoma, Inc., of San Francisco

Manufactured In:
China
Recall number:
16-077

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product