West Elm toll-free at 844-824-8911 from 7 a.m. to midnight ET daily or online at www.westelm.com and click on "Safety Recalls" under the "About Us" at the bottom of the page.
Recall Details
The Saddle bar and counter stools have solid wood legs with a pecan-stained finish and were sold in four upholstery options: elephant leather, crosshatch steel/ivory, slate chevron and iron basketweave. The seat height for the bar stools is 30.5 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 41 inches tall. The seat height for the counter stools is 26 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 37.5 inches high. SKU numbers are located on the box of the product, the customer receipt and on a sticker on the bottom of the seat. Recalled SKU numbers are:
SKU |
Type |
Color |
652164 |
Counter Stool |
Elephant Leather |
655472 |
Bar Stool |
Elephant Leather |
1220763 |
Bar Stool |
Iron Basketweave |
1235506 |
Bar Stool |
Iron Basketweave |
1425487 |
Counter Stool |
Iron Basketweave |
1591601 |
Counter Stool |
Iron Basketweave |
1699289 |
Counter Stool |
Slate Chevron |
1700749 |
Bar Stool |
Slate Chevron |
1795665 |
Bar Stool |
Slate Chevron |
1795566 |
Counter Stool |
Slate Chevron |
4737185 |
Bar Stool |
Elephant Leather |
4737318 |
Counter Stool |
Elephant Leather |
8447229 |
Counter Stool |
Crosshatch Steel/Ivory |
8447476 |
Bar Stool |
Crosshatch Steel/Ivory |
9082843 |
Bar Stool |
Crosshatch Steel/Ivory |
9087271 |
Counter Stool |
Crosshatch Steel/Ivory |
Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.
The firm has received six reports of the stools breaking, including one injury.
West Elm, a division of Williams-Sonoma, Inc., of San Francisco
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
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