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United States Stove Company Recalls Pellet Stoves

  • HomComfort 2400 24K BTU Pellet Heater/Stove
  • Label on HomComfort 2400 24K BTU Pellet Heater/Stove
Name of Product:
Pellet Heater/Stove
Hazard:
The internal fire box baffle can degrade, overheat and pose a fire hazard.
Remedy:
Refund
Recall Date:
October 22, 2015
Units:
About 4,400
Consumer Contact

United States Stove Company toll-free at 844-211-6025 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productreturns2@usstove.com  or online at www.usstove.com.  For a direct link to the product return site please visit www.rebateoffer.biz.

 

Recall Details

Description:

The recall includes United States Stove Company's HomComfort 2400 24K BTU Pellet Heater/Stoves. These steel and polycarbonate products are grey and are used as a window mounted heating appliance. The heaters measure about 21.5 inches high by 24.5 inches deep by 23 inches wide.  Serial numbers included in the recall are 0451 through 4420, 5681 through 5890 and 6301 through 6310. The firm name and serial number are printed on the faceplate attached by screws on the front bottom of the unit. 

Remedy:

Consumers should immediately unplug these units, stop using the product and return the circuit board and serial face plate to the firm for $868 cash or $1,200 credit towards the purchase of  any United States Stove Company product. 

Incidents/Injuries:

The United States Stove Company has received 16 reports of fire and property damage. No injuries have been reported. 

Sold At

Northern Tool, Orsheln, Orgill Brothers and Rural King home heating retailers and online at www.HomeDepot.com, www.Lowes.com and www.NorthernTool.com from April 2010 through March 2012 for about $1000.

Manufactured In:
China
Importer(s):

United States Stove Company, of South Pittsburg, Tenn.  

Recall number:
16-017
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov