Skip to main content

Roland Recalls Digital Pianos

  • Roland RD-800 Electronic Digital Piano (front)
  • Roland RD-800 Electronic Digital Piano (rear)
  • Model number and serial number location on the rear of the piano
Name of Product:
Digital Electric Piano
The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.
Recall Date:
June 26, 2014
About 640
Consumer Contact

Roland Corporation toll-free at (877) 339-5494 from 8:30 a.m. to 5 p.m. PT Monday through Friday or email, or online at and click on"RD-800 Recall Notice" under Support at the bottom of the page for more information.

Recall Details


This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product is an electronic piano keyboard that is 55 inches wide, 14.5 inches deep and 5.5 inches high. It is black and has 88 black and white keys. The front of the piano has a control panel with a color liquid crystal display (LCD) in the center. Pianos within the following serial number ranges are being recalled:


Z6D0015 to Z6D0019

Z7D0174 to Z7D0423

Z8D1 056 to Z8D1255

Z9D2131 to Z9D2333


The model number is on the front left of the piano. "Roland" and the model number are in large type on the back of the piano. The serial number and model number are on a data plate on the right side of the rear of the piano between the XLR output connectors and the AC IN connector.


Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.


Roland received one report of a consumer connecting the power cord to an XLR output jack. No injuries have been reported.

Sold At:
American Musical Supply Inc., Cascio Interstate, Full Compass Systems Ltd, Guitar Center Inc., Kraft Keyboard Center, Musicians Friend Inc., Sam Ash Inc. and Sweetwater Sound Inc. stores nationwide from January 2014 to April 2014 for about $3,000.

Roland Corporation U.S., of Los Angeles


Roland Corporation U.S., of Los Angeles

Manufactured In:
Japan and Indonesia
Recall number:

Note: Individual Commissioners may have statements related to this topic. Please visit to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product