This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product is an electronic piano keyboard that is 55 inches wide, 14.5 inches deep and 5.5 inches high. It is black and has 88 black and white keys. The front of the piano has a control panel with a color liquid crystal display (LCD) in the center. Pianos within the following serial number ranges are being recalled:
Z6D0015 to Z6D0019
Z7D0174 to Z7D0423
Z8D1 056 to Z8D1255
Z9D2131 to Z9D2333
The model number is on the front left of the piano. "Roland" and the model number are in large type on the back of the piano. The serial number and model number are on a data plate on the right side of the rear of the piano between the XLR output connectors and the AC IN connector.
Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.
Roland received one report of a consumer connecting the power cord to an XLR output jack. No injuries have been reported.
American Musical Supply Inc., Cascio Interstate, Full Compass Systems Ltd, Guitar Center Inc., Kraft Keyboard Center, Musicians Friend Inc., Sam Ash Inc. and Sweetwater Sound Inc. stores nationwide from January 2014 to April 2014 for about $3,000.
Roland Corporation U.S., of Los Angeles
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800