Skip to main content

HP Recalls Fax Machines Due to Fire and Burn Hazards

  • Recalled HP fax machine
  • Recalled HP fax machine
Name of Product:
HP fax 1040 and 1050 machines
Hazard:
The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.
Remedy:
Replace
Recall Date:
February 02, 2012
Units:
About 928,000 in the U.S. and 240,000 in Canada and Mexico
Consumer Contact

For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at http://www.hp.com/go/faxrecall/US-en

Recall Details

Description:

This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.

Remedy:

Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.

Incidents/Injuries:

Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer's finger. Six incidents were reported in the U.S. and one in Canada.

Sold At:
Electronics, computer and camera stores nationwide, and online at www.shopping.hp.com and other websites from November 2004 through December 2011 for between $90 and $120. Some of the recalled fax machines were replacement units for a previousrecallinvolving HP fax model 1010 in June 2008.
Manufactured In:
China
Recall number:
12-101

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

Related Recalls

Recalled HP fax machine
HP Recalls Fax Machines Due to Fire and Burn Hazards
In cooperation with the U.S. Consumer Product Safety Commission, Hewlett-Packard Co., of Palo Alto, Calif., is voluntarily recalling about 928,000 (in the United States) and 240,000 (in Canada and Mexico) HP fax 1040 and 1050 machines. The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.
Recalled OKIFAX® 5980 fax machine
CPSC, Oki Data Announce Recall of Fax Machines

The fax machines may incur a mechanical malfunction, posing a shock hazard to users.

Recalled Canon Faxphone
CPSC, Canon U.S.A. Inc. Announce Recall of Fax Machines

A component failure can cause the Faxphone to catch on fire.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product