Skip to main content

Watkins Manufacturing and Therm Products Recall Spas Due to Fire Hazard

  • Spa model name and serial code label
  • Therm Products No-Fault Water Heater
Name of Product:
Hot Spring Spas and Limelight Hot Tubs
Hazard:
A loose internal electrical connection of the spa heaters can overheat and ignite, posing a fire hazard.
Remedy:
Replace
Recall Date:
June 28, 2012
Units:
About 5,600
Consumer Contact

For more information, contact the Watkins-Therm Products Response Hotline at (855) 226-1314 anytime, or visit the Therm Products' website at www.thermproducts.com or the Watkins Manufacturing website at www.hotspring.com

Recall Details

Description:

This recall includes the following 11 models of Hot Spring Spas and Limelight Hot Tubs brand spas installed with Therm Products No-Fault Water Heaters: Aria, Envoy, Flair, Glow, Grandee, Jetsetter, Prodigy, Pulse, Sovereign, Vanguard and Vista. The recalled spas were manufactured from March 2011 to December 2011 and were installed since October 2011. The date is represented by 2N, 3N, or 4N in the spa's seven to 10 alpha-numeric serial code. For example, xxx2N#### or xxx4N####, where "xxx" represents a series of letters one to three characters long, and "####" is a four-digit numerical sequence. The model name and serial code are printed on a label within the spa's equipment compartment, located behind a removable panel on the side of the spa.

Remedy:

Consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the Watkins-Therm Products Response Hotline. Consumers should contact the Watkins-Therm Products Response Hotline or their Watkins Manufacturing spa dealer for a free replacement heater and installation by a service technician. Watkins Manufacturing spa dealers are also contacting all affected owners to schedule the free installation of a replacement heater.

Incidents/Injuries:

Watkins Manufacturing has received 31 reports of heaters on these spas overheating, five of which resulted in a fire. No injuries have been reported.

Sold At:
Independent spa dealers nationwide from March 2011 to March 2012 for between $6,000 and $12,000.
Manufacturer(s):
Spa Manufacturer:Watkins Manufacturing Corp., dba Hot Spring Spas and Limelight Hot Tubs, of Vista, Calif. Heater Manufacturer:Therm Products, a division of Caldesso LLC, of San Bernardino, Calif.
Manufactured In:
United States
Recall number:
12-211

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

Recall Complaint
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

Related Recalls

Recalled Jacuzzi J-200, J-300, J-400 or J-500 collection hot tubs
Sundance Spas Recalls Jacuzzi and Sundance Spas Brand Hot Tubs Due to Injury and Thermal Burn Hazards

The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.

MAAX Spas self-contained hot tub
MAAX Spas Recalls Hot Tubs and Swim Spas Due to Fire Hazard

The UV generator inside the hot tub and swim spa can ignite while in use, posing a fire hazard.

Model number on Designer Pro Series suction covers
Waterway Plastics Recalls Spa Drain Suction Covers

The Waterway Plastics Designer Pro Series model 640-52XX S suction covers can become disengaged. This poses an entrapment hazard.

Spa model name and serial code label
Watkins Manufacturing and Therm Products Recall Spas Due to Fire Hazard
A loose internal electrical connection in the spa heaters can overheat and ignite. The firm has received 31 reports of overheating, including five fires.
No image available
Gecko Alliance Recalls Electronic Spa Controls Used on Serenity Spas Due to Fire Hazard
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Gecko Alliance of Quebec, Canada , is voluntarily recalling about 1,670 Serenity Spa Hot Tubs. The hot tub's spa control can overheat, posing a fire hazard.
No image available
Coast Spas and Franklin Electric Co. Recall Coast Spas Due to Fire Hazard
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Coast Spas Manufacturing Inc., of Langley, British Columbia, Canada and The Engineered Motor Products Division of Franklin Electric Company Inc., of Bluffton, Ind., are voluntarily recalling 8,000 Coast Spas with Franklin Electric Motors. The recalled spas have a circulating pump and motor assembly, which can overheat and pose a fire hazard.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product