Note: The firm is out of business, the remedy is no longer available, and the product should be discarded or destroyed. Sept. 02, 2015

Name of product:
TrueLiving Heater Fans and Portable Quartz Radiant Heaters
Hazard:
These heaters have caught fire, posing a fire hazard to consumers.
Remedy:
Refund
Recall date:
February 16, 2011
Recall number:
11-130

Recall Details

Description and Models:

Both heaters can be identified by the following model and item numbers and universal product codes (UPC):

 Model#Item#UPC
Heater Fans NSB-200B A14B1053 40022749831
Portable Quartz Radiant Heaters HD-700 A14B0979 400022750066

Model numbers are found on a silver colored sticker on the bottom of the unit. Additionally, both heaters are marked with manufacturing dates between 6/1/2010 and 8/30/2010. The date code appears as "DATE CODE: 0610"

 
Remedy:

The firm is out of business, the remedy is no longer available, and the product should be discarded or destroyed.

Incidents/Injuries:

Atico has received eight reports of the A14B1053 Heater Fan overheating and 21 reports of the A14B0979 Quartz Heater overheating. Reports for the A14B1053 Heater Fan included one report of damage to an electrical outlet and wall and one report of flames coming out of the front of the unit. Reports for the A14B0979 Quartz Heater included damage to the heater's plug, one report of flames coming from a control knob and one report of a consumer receiving minor burns to the hand. For both products, reports included incidents of smoke and melting of the plastic casing.

Sold Exclusively At:

Dollar General Stores from September 2010 to December 2010. The heater fans sold for about $15 and the quartz radiant heater sold for about $42.

Importer(s):

Dollar General Stores, of Goodlettsville, Tenn.

Manufactured In:
China
Units:
About 92,000