The internal coupler that connects the down rod assembly to the motor can break and cause the fan to fall from the ceiling, posing an injury hazard to consumers.
About 1,300
For more information, consumers can contact The Modern Fan Co. toll-free at (888) 588-3267 between 8 a.m. and 4 p.m. PT Monday through Friday. Consumers can also visit the company's Web site at www.modernfan.com.
Recall Details
The recalled Pensi fans have model numbers beginning with or containing "PEN-AA-" or "PEN-GW-" and have an Aluminum/Anthracite or a Gloss White finish.
Consumers should immediately turn off the power to the fan to stop use and contact The Modern Fan Co. for assistance with model identification and a replacement coupler. Consumers are also advised to not allow anyone underneath the fan. In the event that a fan falls, consumers should immediately turn off the circuit breaker due to the possibility of exposed electrical wires.
The firm received four reports of incidents where the fan fell from the ceiling while operating. No injuries were reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.