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Recall Details
| FOR IMMEDIATE RELEASE January 27, 2009 Release #09-105 |
Milestone's Recall Hotline: (877) 277-3707 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: LCD television wall mounts
Units: About 140,000
Manufacturer: Milestone AV Technologies, of Savage, Minn.
Hazard: The wall mount can crack when used with televisions 26 inches and larger or with televisions that include a DVD player. The television can then fall from the wall mount and pose a serious risk of injury to consumers standing nearby.
Incidents/Injuries: Milestone is aware of 28 incidents in which the mount has cracked and the television has fallen from its mount. No injuries have been reported.
Description: These wall mounts are used with flat screen LCD televisions. The recalled wall mounts are INIT models NT-TVM103 and NT-TVM104. The model numbers can be found on the UL sticker on the television interface.
Sold at: Best Buy stores nationwide from June 2007 through December 2008 for between $60 and $90.
Manufactured in: China
Remedy: Consumers should immediately stop using the wall mounts and contact Milestone to receive a free repair kit.
Consumer Contact: Call Milestone toll-free at (877) 277-3707 between 7 a.m. and 7 p.m. CT Monday through Friday or log on to the company's recall Web site at www.milestone.com/initmount
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
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The neck of the JVC Emerald Series flat panel television's stand can crack and cause the television to tip over unexpectedly. This poses a risk of injury to the consumer.
The stand assembly can fail on the VIZIO E-Series flat panel televisions and cause the television to tip over unexpectedly. This poses a risk of injury to the consumer
Hazards can include fire, burn, shock, expelled parts, falls and skin irritation depending on the product.
An electronic component in the TVs can fail, catch fire and ignite nearby items.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
