Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.
About 134,000
For additional information, contact Thane at (800) 849-5069, from 8:30am to 5:00pm EST Monday through Friday.
Recall Details
The recalled portable hand held steam cleaners are white and dark gray. "H20" and "M" are printed on the steam cleaners. Model number YQ3888 and the "produce code" are printed on a label on the underside of the units. This recall only includes steam cleaners with "produce codes" from 071025 through 080324.
Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.
Thane has received 27 reports of burn injuries to consumers' hands and fingers.
Thane International Inc., of La Quinta, Calif.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
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