Skip to main content
Freedom 250
Countdown to America's 250th Anniversary: / Happy 250th Anniversary, America!

Steam Cleaners Recalled by Thane International Due to Burn Hazard

  • Picture of Recalled H2O Portable Hand Held Steam Cleaner
Name of Product:
H20 Portable Hand Held Steam Cleaners
Hazard:

Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.

Remedy:
Replace
Recall Date:
August 20, 2008
Units:

About 134,000

Consumer Contact

For additional information, contact Thane at (800) 849-5069, from 8:30am to 5:00pm EST Monday through Friday.

Recall Details

Description:

The recalled portable hand held steam cleaners are white and dark gray. "H20" and "M" are printed on the steam cleaners. Model number YQ3888 and the "produce code" are printed on a label on the underside of the units. This recall only includes steam cleaners with "produce codes" from 071025 through 080324.

Remedy:

Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.

Incidents/Injuries:

Thane has received 27 reports of burn injuries to consumers' hands and fingers.

Sold At:
Television infomercials nationwide and at www.thane.com and shipped to consumers from December 2007 through May 2008. The steam cleaners were offered as a bonus item with the payment of shipping and handling of $14.95 with the purchase of an H20 Mop.
Importer(s):

Thane International Inc., of La Quinta, Calif.

Manufactured In:
China
Recall number:
08-601

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product