Note: Phone contact number change.
|March 19, 2008
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Comfortplus Under Area Rug Warmers
Units: About 200
Retailer: WarmlyYours, of Long Grove, Ill.
Hazard: The rug warmer's cord can come loose from the plug and cause sparks or flames, posing a fire hazard to consumers.
Incidents/Injuries: WarmlyYours has received two reports of incidents involving the rug warmer. One involved electrical sparks coming from the cord when it was pulled out. In the other incident, the cord caught fire and left burn marks on the area rug and floor. No injuries have been reported.
Description: The rug warmers are cream-colored with a non-slip pad, a tan nylon edging and a black electrical cord. They were sold in three sizes, small 3 ? ft. x 4 ? ft., medium 4 ? ft. x 7 ? ft., and large 7 ? ft. x 9 ? ft. Model numbers UAH-3646-120, UAH-4979-120, and UAH-7999-120 are printed on a label located on the underside of the rug warmer.
Sold by: WarmlyYours retail stores, and flooring stores nationwide, Warmly Yours.com, www.heatedcarpetsnthings.com, www.builderdepot.com, www.kitchensource.com, www.atrendyhome.com, and www.zearth.com for between $200 and $600.
Manufactured in: China and Canada
Remedy: Consumers should stop using the rug warmers immediately, unplug it, and return the cord to WarmlyYours using the pre-paid shipping labels that the firm will provide for a full refund or a replacement product. WarmlyYours is directly contacting purchasers of the warming rugs.
Consumer Contact: For additional information, contact WarmlyYours toll-free at (800) 875-5285 between 8 a.m. and 5:30 p.m. CT Monday through Friday, or visit the firm's Web site at www.WarmlyYours.com
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800