Note: The hours of operation changed on August 25, 2020.
|FOR IMMEDIATE RELEASE
Originally issued November 28, 2006
Revised January 26, 2011
|Firm's Recall Hotline: (888) 848-6038
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
MTD Southwest Inc. Recalls Troy-Bilt, Craftsman Chain Saws, Breaking Handles Pose Laceration Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Troy-Bilt and Craftsman Brand Gasoline Chain Saws
Units: About 76,000
Importer: MTD Southwest Inc., of Tempe, Ariz.
Hazard: The chain saw's plastic front handle can break during operation. If this occurs, the saw would be difficult to control and poses a risk for lacerations.
Incidents/Injuries: MTD has received two reports of consumers losing control of the saw when the handles broke during use. One consumer reported bruising to his elbow and the other received burns to his fingers after contacting the muffler when the chain saw he was using broke and he lost control of the saw.
Description: These Troy-Bilt and Craftsman brand chain saws are powered by a two-cycle gasoline engine ranging in size from 46cc to 55cc. They are equipped with either an 18-inch or 20-inch bar. There are four Troy-Bilt models affected: 41AY00AR966, 41AY60AR766, 41AY90AR766 and 41AY08AR966. There is one Craftsman "Incredi-Pull" model affected: a 55cc two-cycle gasoline engine with an 18-inch bar and model number 316.350840. The model number of the chain saw is located on the engine casing.
Sold at: The Troy-Bilt brand chain saws were sold at independent retailers, home improvement and hardware stores nationwide from January 2004 through June 2006 for between $200 and $250. The Craftsman brand chain saws were sold at Sears and Kmart stores nationwide from January 2004 through June 2006 for between $190 and $230.
Remedy: Consumers should stop using these chain saws immediately, and contact MTD to receive a free service kit with a replacement handle and installation instructions. Sears customers will be mailed a free service kit with a replacement handle and installation instructions.
Consumer Contact: For more information, contact MTD toll-free at (888) 848-6038 between 8 a.m. and 5 p.m. ET Monday through Friday, or log onto the company's Web site at www.troybilt.com - customers should call a toll free number at (800) 659-7026 between 7 a.m. to 7 p.m. CT, Monday through Friday.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800