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Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix

  • Recalled HP Photosmart R707 Digital Camera
Name of Product:
HP Photosmart R707 Digital Cameras
Hazard:

The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.

Remedy:
Repair
Recall Date:
June 06, 2006
Units:

About 224,000 (about 679,000 worldwide)

Consumer Contact

For additional information, visit HP's Web site at www.hp.com or call HP toll-free at (866) 304-7117 between 6 a.m. and 6 p.m. MT Monday through Friday.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Hewlett-Packard Company, of Palo Alto, Calif., is voluntarily recalling about 224,000 (about 679,000 worldwide) HP Photosmart R707 Digital Cameras. The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.

Name of Product: HP Photosmart R707 Digital Cameras

Units: About 224,000 (about 679,000 worldwide)

Importer: Hewlett-Packard Company, of Palo Alto, Calif.

Hazard: The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.

Incidents/Injuries: HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. No injuries have been reported.

Description: This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.

Sold at: Electronic, computer and camera stores, as well as Web retailers nationwide from August 2004 through April 2006 for between $250 and $400.

Manufactured In: China

Remedy: Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery.

Consumer Contact: For additional information, visit HP's Web site at www.hp.com or call HP toll-free at (866) 304-7117 between 6 a.m. and 6 p.m. MT Monday through Friday.

Media Contact: Jennifer Pershall at (360) 735-7962, or Jennifer.pershall@hp.com.

Remedy:

Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery.

Incidents/Injuries:

HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. No injuries have been reported.

Sold At:
Electronic, computer and camera stores, as well as Web retailers nationwide from August 2004 through April 2006 for between $250 and $400.
Importer(s):

Hewlett-Packard Company, of Palo Alto, Calif.

Manufactured In:
China
Recall number:
06-176

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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