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Recalled Notebook Computer Battery Pack -
Recalled Notebook Computer Battery Pack -
Recalled Notebook Computer Battery Pack -
Recalled Notebook Computer Battery Pack
An internal short can cause the battery cells to overheat and melt or char the plastic case, posing a burn and fire hazard.
About 135,000 battery packs worldwide, including about 85,000 in the U.S.
For additional information, visit the HP Battery Replacement program Web site at www.hp.com/support/BatteryReplacement or contact HP at (888) 404-7398 between 7 a.m. and 7 p.m. CT Monday through Friday.
Media Contact: Mike Hockey at (281) 927-9379
Recall Details
The recalled lithium-ion rechargeable battery packs are used with various HP and Compaq notebook computers (see list below). The recalled battery packs are a subset of those manufactured March 2004 through September 2004 and will have a bar code label starting with GC, IA, L0 or L1.
Hewlett-Packard and Compaq Notebook Models that may contain a recalled battery pack
| HP Pavilion | HP Compaq | Compaq Presario | Compaq Evo |
|---|---|---|---|
| dx4000 dx5000 zd8100 ze4100 ze4100/xt1xx 4200 ze4200 ze4300 ze4400 ze4500 ze4600 ze4700 ze4800 ze5155 ze5200 ze5300 ze5400 ze5500 ze5600 zv5000 zv5200 zx5000 zx5200 | nc6000 nc8000 nw8000 nx5000 nx9005 nx9008 nx9010 nx9100 nx9105 9000 9005 | 1100 2100 2500 R3000 R3200 V1000 X4000 X5000 X6100 | n1010v n1050v |
Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery by visiting the Battery Replacement program Web site or by calling HP. After removing the recalled battery for their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.
HP has received 16 reports of batteries overheating, including four in the U.S. No injuries have been reported. Four cases of minor property damage were reported, including one in the U.S.
Hewlett-Packard Company, of Palo Alto, Calif.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The power strips do not contain supplementary overcurrent protection, which creates a risk of fire if the power strips are overloaded. The resulting fire can cause serious injury or death from smoke inhalation and burns.
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The recalled toys violate the mandatory standard for toys because the screw used to secure the battery compartment that contains a button cell battery does not remain attached as required. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
The lithium-ion battery cells in certain Powerwall 2 systems can cause the unit to stop functioning during normal use, which can result in overheating and in some cases smoke or flame and can cause death or serious injury due to fire and burn hazards.
The lithium-ion battery in the power banks and charging stands can overheat, posing fire and burn hazards to consumers.
The button cell and lithium coin batteries are not in child-resistant packaging and do not bear the warning labels required under Reese’s Law. If a child swallows button cell or coin batteries, the ingested batteries can cause serious injuries, including internal chemical burns and death.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
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