Skip to main content

CPSC, The Holmes Group Inc. Announce Recall of Slow Cookers

  • Recalled Rival Crock-Pot® Slow Cooker
  • Recalled Rival Crock-Pot® Slow Cooker
  • Recalled Rival Crock-Pot® Slow Cooker
  • Recalled Rival Crock-Pot® Slow Cooker
  • Recalled Rival Crock-Pot® Slow Cooker
Name of Product:
Rival Crock-Pot® Slow Cookers
Hazard:

The handles on the base of the slow cookers can break, posing a risk of burns from hot contents spilling onto consumers.

Remedy:
Replace
Recall Date:
August 05, 2004
Units:

1.8 million

Consumer Contact

Contact The Holmes Group at (800) 299-1284 anytime or visit the firm's website at www.rivalrecall.com.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), The Holmes Group Inc., of Milford, Mass., is voluntarily recalling 1.8 million Rival Slow Cookers. The handles on the base of the slow cookers can break, posing a risk of burns from hot contents spilling onto consumers.

Name of product: Rival Crock-Pot® Slow Cookers

Units: 1.8 million

Manufacturer: The Holmes Group Inc., of Milford, Mass.

Hazard: The handles on the base of the slow cookers can break, posing a risk of burns from hot contents spilling onto consumers.

Incidents/Injuries: CPSC has received 45 reports of handles breaking, including 14 reports of consumers who reported burn injuries from the hot contents.

Description: Only Rival Crock-Pot® slow cookers with model numbers 3040, 3735, 5025, 5070 and 5445 manufactured before May 2002 are included in the recall. The model number is printed on the UL label located on the bottom of the base. The recalled Rival slow cooker has a removable ceramic bowl that sits inside of a metal base. The Rival logo is printed on the front of the unit above the control knob. The bases are round or oval in shape and were sold in various colors and designs. A date code is stamped onto the plug at the end of the power cord attached to each unit. The first two digits represent the week of manufacture, and the last two digits represent the year of manufacture. Any plug with a date code from 0199 (1st week of 1999) to 1802 (18th week of 2002) is included in this recall.

Sold at: Wal-Mart, Kmart, Target, and additional discount department stores nationwide from January 1999 through May 2002 for between $15 and $40.

Manufactured in: China

Remedy: Consumers should immediately stop using the product and contact The Holmes Group to receive instructions on receiving a replacement base.

Consumer Contact: Contact The Holmes Group at (800) 299-1284 anytime or visit the firm's website at www.rivalrecall.com.

Remedy:

Consumers should immediately stop using the product and contact The Holmes Group to receive instructions on receiving a replacement base.

Incidents/Injuries:

CPSC has received 45 reports of handles breaking, including 14 reports of consumers who reported burn injuries from the hot contents.

Sold At:
Wal-Mart, Kmart, Target, and additional discount department stores nationwide from January 1999 through May 2002 for between $15 and $40.
Manufacturer(s):
The Holmes Group Inc., of Milford, Mass.
Manufactured In:
China
Recall number:
04-193

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product