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CPSC, Kyocera Wireless Corp. Announce Recall of Cell Phone Batteries

  • Kyocera Slider Series cell phone with recalled battery
  • Kyocera K400 Series cell phone with recalled battery
  • Kyocera K400 Series cell phone with recalled battery
  • Kyocera 3200 Series cell phone with recalled battery
  • Kyocera 3200 Series cell phone with recalled battery
  • Recalled Slider Series Battery and Affected Product Codes
  • Recalled 3200 and K400 Series Battery and Affected Product Codes
Name of Product:
Batteries in Kyocera Slider, K400, and 3200 Series cell phones
Hazard:

Some of the cell phone batteries supplied by the battery manufacturer may be counterfeit. This can cause the batteries to short-circuit, overheat and pose burn hazard to consumers.

Remedy:
Replace
Recall Date:
October 28, 2004
Units:

About 1 million

Consumer Contact

Call Kyocera Wireless Corp. toll-free at (866) 559-3882 between 6 a.m. and 6 p.m. PT Monday through Friday.

Recall Details

Description:

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Hecmma Group, of El Paso, Texas. is voluntarily recalling about 1 million batteries in Kyocera Wireless Cell Phones. Some of the cell phone batteries supplied by the battery manufacturer may be counterfeit. This can cause the batteries to short-circuit, overheat and pose burn hazard to consumers.

Name of Product: Batteries in Kyocera Wireless Corp. Cell Phones

Units: About 1 million

Manufacturer: Hecmma Group, of El Paso, Texas

Distributor: Kyocera Wireless Corp., of San Diego, Calif.

Hazard: Some of the cell phone batteries supplied by the battery manufacturer may be counterfeit. This can cause the batteries to short-circuit, overheat and pose burn hazard to consumers.

Incidents/Injuries: Kyocera has received 14 reports of battery failures, resulting in smoke and minor property damage. Two minor burn injuries have been reported.

Description: The recalled batteries are included in Kyocera Slider, K400, and 3200 Series cell phones. Below is additional information about the cell phones and recalled batteries:

Cell Phone
Model Name
Cell Phone Model NumberBattery Model Numbers 
 
Battery Description
 
Slider SeriesSE44/SE47CV90-L305N-01
CV90-L305P-01
CV90-L305T-01
CV90-L349T-01
 
Battery has the Kyocera name printed in red and black along with the model number
 
K400 Series

"Phantom"
"Blade"
"Rave"
 
KE413
KE433
KE/KX414
KE/KX424
KE/KX434
 
CV90-K3040-03
CV90-K3040-09
CV90-K3040-10
CV90-K3040-11
 
Battery has the Kyocera name printed in red and white along with the model number
 
3200 Series
 
3225
3250
(Appears above or
below phone display)
 
CV90-K3040-03
CV90-K3040-09
CV90-K3040-10
CV90-K3040-11
 
Battery has the Kyocera name printed in red and white along with the model number
 

Sold at: ALLTEL, Virgin Mobile, Cricket Communications, MetroPCS, US Cellular, and Verizon Wireless stores nationwide; telemarketing retailers; various websites; and regional phone carriers sold the cell phones with the recalled batteries. The 3200 Series and K400 Series phones were sold from December 2003 to September 2004 for between $30 and $100. Slider Series phones were sold from May 2004 to September 2004 for between $30 and $170. The recalled batteries were also sold separately during the same periods for between $30 and $60.

Manufactured In: Made in China, assembled in Mexico

Remedy: Consumers should immediately stop using the recalled batteries in their cell phones. Kyocera will contact consumers directly to arrange for delivery of a free replacement battery. If consumers with recalled batteries are not contacted by Kyocera, they should call the company to receive a free replacement battery. The batteries should be stored in an environment with non-flammable materials.

Consumer Contact: Call Kyocera Wireless Corp. toll-free at (866) 559-3882 between 6 a.m. and 6 p.m. PT Monday through Friday, or request a replacement battery online at www.kyocera-wireless.com.

Media Contact: John Chier at (858) 882-3543.

Remedy:

Consumers should immediately stop using the recalled batteries in their cell phones. Kyocera will contact consumers directly to arrange for delivery of a free replacement battery. If consumers with recalled batteries are not contacted by Kyocera, they should call the company to receive a free replacement battery. The batteries should be stored in an environment with non-flammable materials.

Incidents/Injuries:

Kyocera has received 14 reports of battery failures, resulting in smoke and minor property damage. Two minor burn injuries have been reported.

Sold At:
ALLTEL, Virgin Mobile, Cricket Communications, MetroPCS, US Cellular, and Verizon Wireless stores nationwide; telemarketing retailers; various websites; and regional phone carriers sold the cell phones with the recalled batteries. The 3200 Series and K400 Series phones were sold from December 2003 to September 2004 for between $30 and $100. Slider Series phones were sold from May 2004 to September 2004 for between $30 and $170. The recalled batteries were also sold separately during the same periods for between $30 and $60.
Manufacturer(s):
Hecmma Group, of El Paso, Texas
Distributor(s):
Kyocera Wireless Corp., of San Diego, Calif.
Manufactured In:
Made in China, assembled in Mexico
Recall number:
05-505

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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