Note: Consumer contact telephone calling time and web site changes.
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Recalled Toshiba Rear Projection Televisions
If the capacitors short circuit due to a very high electrical surge, such as from a lightning strike, the metal parts on the television could present a shock or electrocution hazard. In addition, the metal jacks on the back of the television or another metal box attached to the television could present a shock or electrocution hazard as a result of the capacitors' failure.
3,400
(877) 290-6064, Monday through Friday, from 8 AM to 7 PM CT.
Recall Details
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Toshiba America Consumer Products, Inc., of Wayne, N.J. is voluntarily recalling 3,400 Rear Projection Televisions. If the capacitors short circuit due to a very high electrical surge, such as from a lightning strike, the metal parts on the television could present a shock or electrocution hazard. In addition, the metal jacks on the back of the television or another metal box attached to the television could present a shock or electrocution hazard as a result of the capacitors' failure.
Name of Product: Rear Projection Televisions
Units: 3,400
Manufacturer: Toshiba America Consumer Products, Inc., of Wayne, N.J.
Hazard: If the capacitors short circuit due to a very high electrical surge, such as from a lightning strike, the metal parts on the television could present a shock or electrocution hazard. In addition, the metal jacks on the back of the television or another metal box attached to the television could present a shock or electrocution hazard as a result of the capacitors' failure.
INCIDENTS/INJURIES: None reported.
Description: This program includes a limited number of units of the following Toshiba rear projection televisions: Model 50A62, Model 51H83, and Model 57H83. To determine if your television set is affected by this corrective action, go to www.tacp.toshiba.com/safety_notice.asp and follow the instructions.
Sold at: Consumer electronic stores, department stores, and mass merchandisers nationwide from April 21, 2003 through May 8, 2003 for between $999 and $2,200.
Manufactured in: U.S.A.
Remedy: Toshiba has contacted many of the owners of the affected televisions. However, if you have not been contacted, please contact Toshiba at the phone number or website below. Consumers who have an affected television will receive a free replacement, which includes removal of the recalled television, delivery and installation of the replacement.
Consumer Contact: (877) 290-6064, Monday through Friday, from 8 AM to 7 PM CT or go to http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=Consumer_Notices.
Media Contact: Marlene Franklin or Tina Tuccillo at (973) 628-8000
Toshiba has contacted many of the owners of the affected televisions. However, if you have not been contacted, please contact Toshiba at the phone number or website below. Consumers who have an affected television will receive a free replacement, which includes removal of the recalled television, delivery and installation of the replacement.
None reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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