Note: Consumer contact telephone calling time and web site changes.
FOR IMMEDIATE RELEASE
July 3, 2003
Release # 03-544
Name of Product: Rear Projection Televisions
Manufacturer: Toshiba America Consumer Products, Inc., of Wayne, N.J.
Hazard: If the capacitors short circuit due to a very high electrical surge, such as from a lightening strike, the metal parts on the television could present a shock or electrocution hazard. In addition, the metal jacks on the back of the television or another metal box attached to the television could present a shock or electrocution hazard as a result of the capacitors' failure.
INCIDENTS/INJURIES: None reported.
Description: This program includes a limited number of units of the following Toshiba rear projection televisions: Model 50A62, Model 51H83, and Model 57H83. To determine if your television set is affected by this corrective action, go to www.tacp.toshiba.com/safety_notice.asp and follow the instructions.
Sold at: Consumer electronic stores, department stores, and mass merchandisers nationwide from April 21, 2003 through May 8, 2003 for between $999 and $2200.
Manufactured in: U.S.A.
Remedy: Toshiba has contacted many of the owners of the affected televisions. However, if you have not been contacted, please contact Toshiba at the phone number or Web site below. Consumers who have an affected television will receive a free replacement, which includes removal of the recalled television, delivery and installation of the replacement.
Consumer Contact: (877) 290-6064, Monday through Friday, from 8 AM to 7 PM CT or go to http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=Consumer_Notices
Media Contact: Marlene Franklin or Tina Tuccillo at (973) 628-8000
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800