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CPSC, In-Sink-Erator Announce Recall to Repair Instant Hot Water Dispensers

  • Recalled hot water dispenser with location of serial number
Name of Product:
Hot water dispensers
Hazard:

Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard.

Remedy:
Replace
Recall Date:
June 27, 2002
Units:

About 252,000

Consumer Contact

For more information and a complete list of brands, consumers can contact In-Sink-Erator at (800) 295-8727 from 8 a.m. to 8 p.m. ET Monday through Friday or visit the firm's website at www.insinkerator.com.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), In-Sink-Erator, of Racine, Wis., is voluntarily recalling about 252,000 half-gallon instant hot water dispensers. Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard.

In-Sink-Erator has received three reports of holes in the electrical insulation or outer cover of the hot water dispenser. One report involved a kitchen fire that caused nearly $7,000 in property damage. No injuries have been reported.

The recalled hot water dispensers are half-gallon capacity models, made in the USA and sold under various brand names, including In-Sink- Erator®, ISE®, Steamin' Hot®, Emerson®, Dayton™, ACE™, Kenmore® and Kohler™. The serial number (S/N) is printed on a specification plate attached to the metal holding tank. This recall involves instant hot water dispensers with serial numbers (some begin with two letters) 999- 10 or those that fall between 1000 and 3084000.

Plumbers, building contractors, home centers and hardware stores sold these instant hot water dispensers from January 1972 through December 1996 for between $100 and $250.

Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield. For more information and a complete list of brands, consumers can contact In-Sink-Erator at (800) 295-8727 from 8 a.m. to 8 p.m. ET Monday through Friday or visit the firm's website at www.insinkerator.com.

One-third gallon capacity instant hot water dispensers manufactured by In-Sink-Erator are not involved in this recall.

Remedy:

Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield.

Incidents/Injuries:

In-Sink-Erator has received three reports of holes in the electrical insulation or outer cover of the hot water dispenser. One report involved a kitchen fire that caused nearly $7,000 in property damage. No injuries have been reported.

Sold At:
Plumbers, building contractors, home centers and hardware stores sold these instant hot water dispensers from January 1972 through December 1996 for between $100 and $250.
Recall number:
02-189

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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