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Self-Balancing Scooters/Hoverboards Recalled by 10 Firms Due to Fire Hazard

  • Recalled hoverboard
Name of Product:
Self-Balancing Scooters/Hoverboards

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Recall Date:
July 06, 2016
About 501,000
Consumer Contact

Consumers should contact the recalling companies through their websites and call centers listed below.

Recall Details


This recall involves self-balancing scooters, commonly referred to as hoverboards. They have two wheels at either end of a platform and are powered by lithium-ion battery packs. Recalled self-balancing scooters include the following retailers, brands and online firms: Manufacturer/Importers:

Company Number of Units Brand/Model Sold Remedy Company’s Contact Information
Digital Gadgets LLC, of Monroe, N.J. 16,000 Hover-Way/Model # HWSBB601-R Refund 866-696-3421 or
Hoverboard LLC, of Scottsdale, Ariz. 70,000 Powerboard Replace 800-750-6714 or
Hype Wireless, of Edison, N.J. 25,000 Hype Roam Replace 866-449-7186 or
Keenford Ltd., of Lynbrook, N.Y. 84,000 iMoto


Store credit


877-280-8401 or or
PTX Performance Products USA of Irvine, Calif. 4,900 Airwalk Self Balancing Electric Scooter Replace 844-837-7346 or
Razor USA LLC, of Cerritos, Calif. 28,000 Hovertrax Replace 866-467-2967 or
Swagway LLC, of South Bend, Ind. 267,000 Swagway X1 Repair 844-299-0625 or
Yuka Clothing, of Miami, Fla. 800 Wheeli, 2Wheelz, Back to the Future, Mobile Tech, Hover Shark, NWS, X Glider and X Rider Refund 800-616-0765 or email

Retail Stores:

Boscov’s, of Reading, Pa. 1,300 Orbit Refund 800-755-6391 or

Online Retailers:, of Salt Lake City, Utah 4,300 All hoverboards sold on Refund 800-843-2446 or

Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair or a free replacement depending on the model.


There have been at least 99 incidents reports of the battery packs in self-balancing scooters/hoverboards overheating, sparking, smoking, catching fire and/or exploding including reports of burn injuries and property damage.

Sold At:
Mass merchandisers nationwide and online retailers from June 2015 through May 2016 for between $350 and $900.
See Chart Above

See Chart Above

Retail Store/Online Retailers

See Chart Above

Note: At the request of the Commission, Alibaba Group has taken voluntary action to require certifications from testing agencies for hoverboards listed by third-parties on the and online marketplaces.  Consumers are urged to immediately stop using hoverboards which do not comply with applicable safety standards and dispose of them in accordance with local and state regulations. 


Manufactured In:
Recall number:

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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