Recall date: June 28, 2012
Recall number: 12-211

Recall Summary

Name of product:
Hot Spring Spas and Limelight Hot Tubs
Hazard:
A loose internal electrical connection of the spa heaters can overheat and ignite, posing a fire hazard.
Remedy:
Replace
Consumer Contact:

For more information, contact the Watkins-Therm Products Response Hotline at (855) 226-1314 anytime, or visit the Therm Products' website at www.thermproducts.com or the Watkins Manufacturing website at www.hotspring.com

Recall Details Report an Incident Involving this Product

Units:
About 5,600
Description:

This recall includes the following 11 models of Hot Spring Spas and Limelight Hot Tubs brand spas installed with Therm Products No-Fault Water Heaters: Aria, Envoy, Flair, Glow, Grandee, Jetsetter, Prodigy, Pulse, Sovereign, Vanguard and Vista. The recalled spas were manufactured from March 2011 to December 2011 and were installed since October 2011. The date is represented by 2N, 3N, or 4N in the spa's seven to 10 alpha-numeric serial code. For example, xxx2N#### or xxx4N####, where "xxx" represents a series of letters one to three characters long, and "####" is a four-digit numerical sequence. The model name and serial code are printed on a label within the spa's equipment compartment, located behind a removable panel on the side of the spa.

Incidents/Injuries:

Watkins Manufacturing has received 31 reports of heaters on these spas overheating, five of which resulted in a fire. No injuries have been reported.

 
Remedy:

Consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the Watkins-Therm Products Response Hotline. Consumers should contact the Watkins-Therm Products Response Hotline or their Watkins Manufacturing spa dealer for a free replacement heater and installation by a service technician. Watkins Manufacturing spa dealers are also contacting all affected owners to schedule the free installation of a replacement heater.

Sold At:

Independent spa dealers nationwide from March 2011 to March 2012 for between $6,000 and $12,000.

Manufacturer(s):
Spa Manufacturer: Watkins Manufacturing Corp., dba Hot Spring Spas and Limelight Hot Tubs, of Vista, Calif. Heater Manufacturer: Therm Products, a division of Caldesso LLC, of San Bernardino, Calif.
Manufactured In:
United States