Note: This recall has been reannounced.
|FOR IMMEDIATE RELEASE
June 27, 2008
Firm's Recall Hotline: (888) 654-9296
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: HP Fax 1010 and 1010xi Machines
Units: About 367,000 units (an additional 84,000 units sold outside of the U.S.)
Importer: Hewlett-Packard Co., of Palo Alto, Calif.
Hazard: An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.
Incidents/Injuries: Hewlett-Packard has received three reports of overheating including two in the U.S. resulting in minor property damage. No injuries have been reported.
Description: This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.
Sold at: Electronic, computer and camera stores nationwide, as well as Web retailers from November 2002 through December 2004 for between $130 and $150.
Manufactured in: China
Remedy: Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.
Consumer Contact: For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit HP's Web site at www.hp.com
HP Fax 1010 and 1010xi
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800