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Potential Shock Hazard: Norelco Fabric Steamer Replacement Program

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Name of Product:
Norelco Wrinkle Remover Fabric Steamers
Hazard:

Insulation in the steamer's cord may have been damaged during packaging, leaving a small amount of wiring exposed. The exposed wiring presents a possible shock hazard.

Remedy:
Refund
Replace
Recall Date:
May 04, 1992
Units:

56,880

Consumer Contact

For more information call 1-800-253-8000.

Recall Details

Description:

WASHINGTON, DC -- Norelco Consumer Products Company (Norelco), Stamford, CT, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced the voluntary replacement of certain fabric steamers sold to consumers beginning in July 1991. The steamer cord presents a possible shock hazard.

Affected are certain Norelco Fabric Steamers/Wrinkle Removers, Model TS-60, sold nationwide for approximately $17.00 to $22.00 each. Insulation on the product's cord may have been damaged during the packaging process, leaving a small amount of the wiring exposed. Norelco believes that only fabric steamers sold in blister packaging, not those sold in boxes, may have defective cords. In all, 56,880 steamers were distributed in blister packaging which may have this condition.

Consumers are asked to read the date code stamped on the outside of the metal blades of the electric plug. If the first three digits of the four-digit number are 241 through 281, consumers should examine their fabric steamer cords for tears exposing the wiring. If no tears are present, the steamer is safe to use. If tears are present, however, consumers should stop use immediately and return the steamer to the store where purchased for a free replacement or a full refund. Consumers may also return the units by mailing them to: Norelco Consumer Products Company, A Division of North American Phillips Corp., TS-60 Product Return Dept., 440 N. Medinah, Roselle, IL 60172.

Please return the steamer by UPS or insured parcel post. Consumers must specify whether they prefer a free replacement steamer or a full refund. All postage costs will be refunded. For additional information, consumers may call Norelco Consumer Affairs at 1-800-253-8000.

Remedy:

If your model TS-60's date code (stamped on the metal blade of the plug) begins with 241 through 281 and your cord is damaged, return steamer to retailer for a replacement or refund.

Recall number:
92-080

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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