CPSC Warns Consumers to Stop Using COOWALK/COOWALI Heated Insoles Immediately Due to Risk of Serious Burn Injury from Fire Hazard

The U.S. Consumer Product Safety Commission (CPSC) urges consumers to stop using COOWALK/COOWALI heated insoles immediately because the internal lithium-ion battery can explode and ignite, even when the insoles are turned off, posing a risk of serious burn injury and fire hazard.

The Chinese manufacturer, Shenzhen Kubuzhineng Kejiyouxiangongsi, has been unresponsive to CPSC requests for a recall or information about this product.

The products were manufactured in China.

CPSC urges consumers to dispose of the defective heated insoles immediately and follow local hazardous waste disposal procedures. 

Note: Do not throw this defective lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Defective lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this defective lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts defective lithium-ion batteries. If it does not, contact your municipality for further guidance. 

The heated insoles are black or red, contain a lithium-ion battery in the heel area and are operated by a remote control. “COOWALK” or “COOWALI” is printed on the sole.

Report any incidents involving injury or product defect to CPSC at www.SaferProducts.gov.

CPSC is aware of 26 reports of fires, explosions, and other thermal incidents involving the defective insoles resulting in at least 23 reported burn injuries, including serious second- and third-degree burns requiring skin grafts.