Skip to main content

Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards

  • Battery pack
  • Battery pack
Name of Product:
Battery packs used in laptop computers
Hazard:

The lithium-ion battery packs used in laptop computers can overheat, posing burn and fire hazards.

Remedy:
Replace
Recall Date:
June 15, 2016
Units:
About 1,700 (in addition, 21 were sold in Canada)
Consumer Contact

Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.

Recall Details

Remedy:

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.

Incidents/Injuries:

None reported

Sold At:
Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately
Manufacturer(s):
SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary
Importer(s):

Sony Electronics, Inc., of San Diego, Calif.

Manufactured In:
China
Recall number:
16-197
Choose Your Recall Emails Get Notified About Each Recall via Email.

Related Recalls

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Report an unsafe product