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Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards

  • Battery pack
  • Battery pack
Name of Product:
Battery packs used in laptop computers
Hazard:

The lithium-ion battery packs used in laptop computers can overheat, posing burn and fire hazards.

Remedy:
Replace
Recall Date:
June 15, 2016
Units:
About 1,700 (in addition, 21 were sold in Canada)
Consumer Contact

Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.

Recall Details

Remedy:

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.

Incidents/Injuries:

None reported

Sold At:
Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately
Manufacturer(s):
SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary
Importer(s):

Sony Electronics, Inc., of San Diego, Calif.

Manufactured In:
China
Recall number:
16-197

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