Overstock.com at 800-843-2446 from 8 a.m. to 6 p.m. MT Monday through Friday or online at Overstock.com and click on Customer Service at the bottom of the page, then Online Help Center, then "Hover Board" Self-Balancing Electric Scooter Announcement for more information.
Consumers should immediately stop using these recalled products and contact Overstock.com for instructions on receiving a full refund.
There has been one report of the battery packs in the self-balancing scooters/hoverboards overheating and catching on fire. There have been no reports of injuries or property damage.
Online at Overstock.com from September 2015 through December 2015 for between $365 and $485.
Overstock.com, of Salt Lake City, Utah
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800