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NVIDIA Recalls Tablet Computers Due to Fire Hazard

  • Recalled NVIDIA SHIELD tablet
  • Recalled NVIDIA SHIELD tablet
  • Location of model and serial number on tablet
Name of Product:
NVIDIA SHIELD tablet computers
Hazard:
The lithium-ion battery in the tablets can overheat, posing a fire hazard.
Remedy:
Replace
Recall Date:
July 31, 2015
Units:
About 83,000 (in addition, 5,000 were sold in Canada)
Consumer Contact

NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on "NVIDIA Tablet Recall Program" at the bottom center of the page in green letters.

Recall Details

Description:

This recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets.

Remedy:

Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.

Incidents/Injuries:

NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring.

Sold At

GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400.

Manufactured In:
China
Importer(s):

NVIDIA Corp., of Santa Clara, Calif.

Recall number:
15-204
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov