La-Z-Boy toll-free at (855) 592-9087 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.la-z-boy.com and click on the Recall Alert button for more information.
The recalled control wands were sold with the La-Z-Boy Silver Luxury Lift model chairs only. These electric wands allow the user to control the movement of the chair, i.e. to recline it and or to make entering or exiting the chair easier. The rectangular-shaped black plastic wands have a large round circle on the top of the wand with two circle-shaped graphics that read "LIFT" and "RECLINE" and the La-Z-Boy logo printed in white lettering at the bottom of the wand. The words "La-Z-Boy," "REV: 0" and S/N number 37205143800005310 are printed on a label on the back of the wand. The Silver Luxury Lift model chairs were sold in a variety of sizes, colors and fabrics including leather.
Consumers should unplug the chair from the wall outlet and contact the local dealer from whom they purchased the chair who will schedule a time for a service technician to install a free replacement control wand.
La-Z-Boy has received three reports of the control wands on floor samples becoming warm. No injuries have been reported.
La-Z-Boy Furniture Galleries stores and independent furniture stores nationwide from August 2014 through November 2014 with the Silver Luxury Lift Chair for between $900 and $1700.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800