Note: Toll Free Number has changed
Daikin toll-free at (844) 633-4295 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.daikin.com and click on "Important Safety Recall of Daikin Air Purifiers" for more information.
This recall involves Daikin brand streamer portable air purifiers with model number MC75KSU. The air purifiers are portable and are designed to remove dust, particles and allergens from indoor air in the home or office. They are cream-colored and measure about 23 inches tall by 15 inches wide by 8 inches deep. "Daikin" is printed on the front of the units. The model number is located on a rating plate on the lower right side of the units.
Consumers should immediately unplug the recalled air purifiers and contact Daikin for a full refund or a free replacement air purifier.
Goodman Manufacturing and other HVAC contractors to consumers and online at Amazon.com from December 2010 through October 2014 for about $540.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800