For additional information, contact Viking toll-free at (800) 241-7239 from 8 a.m. to 5 p.m. ET, Monday through Friday or visit Viking's website at www.vikingrange.com
The recall includes Viking 24" Professional, Designer and Custom Panel dishwashers manufactured between May and September 2010. They were sold in black, white and 24 other custom colors, stainless steel and with custom wood panels. The name "Viking" appears on the control panel at the top of the door. The model and serial number are located on the identification plate mounted on the inside on the left side of the dishwasher door opening. The first six numbers in the serial number are the manufacture date in mmddyy format, e.g., serial number 052610 was manufactured on May 26, 2010. Model and manufacture dates included on this recall are:
|Date Codes - first six digits
of serial number:
|052610 through 091510|
* Model numbers ending with an E are not included on the recall.
Consumers should immediately stop using the recalled dishwashers and contact Viking's hotline for a free in-home repair.
Viking has received 21 reports of incidents, including five reports of property damage from fires. No injuries have been reported.
Appliance and specialty retail stores nationwide from June 2010 through March 2012 for between $1,425 and $2,000.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800