An electrical failure in the dishwasher's heating element can pose a fire hazard.
For additional information, contact GE toll-free at (866) 918-8760 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.geappliances.com/recall
This recall involves GE, GE Adora, GE Eterna, GE Profile and Hotpoint brand dishwashers. They were sold in black, white, bisque, stainless steel and CleanSteel™ exterior colors and finishes. The model and serial numbers can be found on a metallic plate located on the left tub wall visible when the door is opened. Model and serial numbers will start with one of the following sequences:
|Model Number Begins With:
|Serial Number Begins With:
|GLC4, GLD4, GLD5, GLD6, GSD61,
GSD62,GSD63, GSD66, GSD67,
GSD69, GLDL,PDW7, PDWF7,
EDW4, EDW5, EDW6,GHD4,
GHD5, GHD6, GHDA4, GHDA6
|FL, GL, HL, LL, ML, VL, ZL,
AM, DM, FM, GM, HM, LM,
MM, RM, SM, TM, VM, ZM,
AR, DR, FR, GR
Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire. For all dishwashers, contact GE for a free in-home repair or to receive a GE rebate of $75 towards the purchase of a new GE front-control plastic tub dishwasher, or a rebate of $100 towards the purchase of a new GE front-control stainless tub dishwasher or GE Profile top control dishwasher. Consumers should not return the recalled dishwashers to the retailer where they purchased as retailers are not prepared to take the units back.
GE has received 15 reports of dishwasher heating element failures, including seven reports of fires, three of which caused extensive property damage. No injuries have been reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.