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Recall Details
| FOR IMMEDIATE RELEASE May 29, 2008 Release #08-289 |
Firm's Recall Hotline: (888) 306-0132 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Candlsense Warmers
Units: About 730,000
Manufacturer: Provo Craft & Novelty Inc., of Spanish Fork, Utah
Hazard: The internal heating element of the candle warmer can detach and melt the bottom of its plastic casing, which can in turn ignite or scorch the surface on which the candle warmer is placed, posing a fire hazard to consumers.
Incidents/Injuries: Provo Craft has received 11 reports of incidents in which the heating elements detached, including two fires and nine incidents of property scorching. One consumer reported a blistered finger.
Product Description: This recall involves the Candlsense warmers with product codes ranging from YD0629 through YD0652 and YD0701 through YD0708. The candle warmers measure about 4 ? inches in diameter. The heating plate is black and the surrounding area is white plastic. "Provo Craft & Novelty Candle Warmer Air Freshener Model: WCY-8888" and the product code are embossed on the underside of the warmer.
Sold at: Wal-Mart and other retailers nationwide from August 2006 through October 2007 for between $5 and $10.
Manufactured in: China
Remedy: Consumers should contact Provo Craft to receive a voucher worth 120 percent of the purchase price of the candle warmer. The voucher can be redeemed at www.creativexpress.com
Consumer Contact: For additional information, contact Provo Craft at (888) 306-0132 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the company's Web site at www.provocraft.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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