For additional information, contact General Electric toll-free at (866) 918-8771 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.geappliances.com/products/recall
This recall involves GE Packaged Terminal Air Conditioners (PTAC) and packaged terminal heat pumps manufactured between January 2010 and March 2011, and are most often used in apartment buildings and commercial space. The GE logo is affixed to the control panel door. Serial and model are printed on the rating plate. Consumers will need to remove the front panel to locate the model and serial information. The following models and serials are included in this recall:
|Brand||Model Number (Begins with)||Serial Number (Begins with)|
|GE||AZ41, AZ61||AT, DT, FT, GT, HT, LT, MT, RT, ST, TT, VT and ZT
AV, DV and FV
Consumers should immediately stop using the air conditioning and heating units in the heat mode and contact General Electric to schedule a free repair.
General Electric and Sharp have received four reports of incidents involving smoke and/or fire with the air conditioning and heating units. In two of the reported incidents, fire extended beyond the air conditioning and heating unit, resulting in property damage. No injuries have been reported.
General Electric authorized representatives and HVAC distributors nationwide from March 2010 through March 2011 for between $1,000 and $1,200.
GE Appliances and Lighting, of Louisville, Ky.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800