December 23, 2008
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Contessa Office Chairs (see photo "A")
Units: About 60,000
Distributor: Teknion LLC, of Toronto, Canada
Manufacturer: Okamura Corp., of Japan
Hazard: The bolts holding the seat to the frame can loosen and separate, posing a fall hazard to consumers.
Incidents/Injuries: Okamura has received two reports of separation of the chair's seat from the frame. No injuries have been reported.
Description: This recall involves all Contessa chairs shipped prior to June 30, 2008. Each Contessa chair has a label indicating the date of shipment (see photo "B" - Shipping Label) which is located on the bottom of the chair seat.
Sold by: Authorized Teknion dealers nationwide from January 2004 through June 2008 for between $1,470 and $1,625.
Manufactured in: Japan
Remedy: Consumers should inspect the chair by checking the four bolts that attach the seat bottom to the chair frame (see Photo "C"). If any of the four bolts are loose or missing, consumers should stop using the chair immediately and contact a Teknion dealer for a free repair.
Consumer Contact: For more information, contact Teknion toll-free at (866) 943-8550 between 9 a.m. and 5 p.m. ET Monday through Friday or email Contessainquiries@teknion.com
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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