Note: Recall hotline hours changed.
|FOR IMMEDIATE RELEASE
Originally issued July 30, 2009
Revised January 26, 2011
Release # 09-292
Firm's Recall Hotline: (800) 734-4519
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® clothes washers
Units: About 35,000
Distributor: Frigidaire, of Cleveland, Ohio
Hazard: An internal defect in the washer's drain pump can cause heat to build up, posing a fire hazard to the consumer.
Incidents/Injuries: No incidents or injuries have been reported.
Description: This recall involves the Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® top load washers, 3.1 cubic foot front load washers and laundry centers.
|Product Type||Brand||Model||Serial Number|
|Top Load Washer||Crosley, Frigidaire, Kelvinator,
|XC90306228 to XC91606302|
|Front Load Washer||Crosley, Frigidaire, Wascomat,
|XC90501765 to XC91607678|
|Laundry Center||Crosley, Frigidaire, Kenmore,
|XE85104013 to XE91603486|
*Not all serial numbers within these ranges are affected.
Model and serial numbers can be located as follows:
Top load washer = open the product's lid, and the model and serial number are located inside the product's lid, on the top, right hand corner.
Front load washer = open the door, and the model and serial number are located with other information at the top, center.
Laundry center = open the door to the dryer, and the model and serial number are located on the outer edge of the door nearest the door's handle.
Sold by: Sears and other retailers nationwide from February 2009 through May 2009 for between $300 and $1100.
Manufactured in: United States
Remedy: Consumers should immediately unplug and stop using the machine. Consumers should contact Frigidaire or Sears (if unit was purchased there) to schedule a free repair.
Consumer Contact: For additional information, contact Frigidaire at (800) 734-4519 between 8 a.m. and 11 p.m. ET Monday through Saturday, or visit the firm's Web site at www.laundrypumprecall.com. For consumers who purchased their product at Sears, call Sears toll free at (888) 549-5870 between 8 am - 10 pm ET Monday through Friday, 8 am - 7 pm Saturday, or visit Sear's Web site at www.sears.com
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800