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Recall Details
| FOR IMMEDIATE RELEASE November 25, 2008 Release #09-055 |
Firm's Recall Hotline: (888) 241-2780 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Heavy Duty Acidic Cleaner Bottles
Units: About 20,000
Manufacturer: DuPont, of Wilmington, Del.
Hazard: Pressure can build up in a full or nearly full bottle of the acidic cleaner when it is stored in elevated temperatures over an extended period of time, which can result in the cleaner leaking from underneath the cap. If the product comes into contact with skin, it can cause severe skin irritation.
Incidents/Injuries: Lowe's has received two reports of leaking bottles at two different Lowe's stores. One consumer reported temporary skin irritation. Another consumer reported skin peeling.
Description: Heavy Duty Acidic Cleaner is used to clean ceramic and porcelain tile and grout. It was sold in silver-colored one quart plastic bottles. "DuPont" and "Heavy Duty Acidic Cleaner" are printed on the front of the bottle. UPC code 6-69009-71003-9 is printed on the back label.
Sold at: Lowe's stores from March 2008 through October 2008 for about $7.
Manufactured in: United States
Remedy: Consumers should immediately stop using the recalled Heavy Duty Acidic Cleaner bottles if there are signs of leakage. Even if there are no signs of leakage, consumers should use gloves when handling the recalled bottles and contact DuPont to receive a free replacement bottle cap. Consumers should not return the product to Lowe's.
Consumer Contact: For additional information, contact DuPont toll-free at (888) 241-2780 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.stonecare.dupont.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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