Recall Details
FOR IMMEDIATE RELEASE March 21, 2007 Release #07-135 |
Maytag Recall Hotline: (800) 868-5109 |
Maytag® and Samsung Brand Front Loading Washing Machines Recalled Due to Fire Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firms named below, today announced a voluntary recall of the following consumer products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Maytag and Samsung Brand Front Loading Washing Machines
Units: About 250,000 Maytag-brand units and about 20,000 Samsung-brand units
Distributor: Maytag Corp., of Newton, Iowa, and Samsung Electronics America Inc., of Ridgefield Park, N.J.
Manufacturer: Samsung Electronics Co. Ltd., of South Korea
Hazard: Water leakage onto the electrical connections to the washing machine's thermal sensor could cause an electrical short and ignite a circuit board, posing a fire hazard to consumers.
Incidents/Injuries: Maytag has received five reports of incidents involving ignition in the circuit board. Samsung has received one report of an incident involving ignition in the circuit board. No injuries, fires or property damage outside the washing machine have been reported.
Description and Models: The recall involves certain Maytag and Samsung brand front-load washers. The Maytag washers have model numbers beginning with MAH9700 or MAH8700. The Samsung model number WF306BHW or a model number beginning with WF316. Not all serial numbers are subject to the recall. The model and serial numbers are located on a tag at the bottom of the door opening. Maytag models with a serial number ending in the last two letters identified below are subject to the recall:
2005 | GA | GC | GE | GG | GJ | GL | GN | GP | GR | GT | GV | GX |
2006 | JA | JC | JE | JG | JJ | JL | JN |
Sample Maytag Serial Number: 10123456GN
Samsung models with the six-digit number 100001 through 799999 prior to a letter at the end of the serial number are subject to the recall:
Sample Samsung Serial Number: 230854AL300026B
Sold at: Major department and appliance stores nationwide from April 2005 through August 2006 for between $1,000 and $1,200.
Manufactured in: South Korea
Remedy: Consumers should immediately contact the firm for information on how to receive a free repair. Consumers should not return the washing machine to the retailer where it was purchased.
Consumer Contact: For more information, consumers can call Maytag toll-free at (800) 868-5109 between 9 a.m. and 9 p.m. ET Monday through Friday, or go to Maytag's Web site at www.washerrecall.com - Samsung customers can call (800) 515-7902 between 9 a.m. and 9 p.m. ET Monday through Friday, or go to Samsung's Web site at www.Samsung.com/washerrecall
Maytag Media Contact: Monica Teague, (269) 923-7405 or monica.teague@Whirlpool.com
Samsung Media Contact: Deborah Szajngarten at (201) 229-4090 or dszajngarten@sea.samsung.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.