Skip to main content

CPSC and Tristar Products Inc. Announce Recall of Steam Cleaner

Note: Phone Number Change.

  • No image available
Recall Date:
March 29, 2002

Recall Details

FOR IMMEDIATE RELEASE

 

March 29, 2002

 

Release # 02-529

 

PRODUCT: Steam Cleaners - Tristar Products Inc., of Parsippany, N.J., is voluntarily recalling about 3100 Steam Buggy™ Deluxe Steamers. The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. It has a 5.5-foot black steam hose connected to the water reservoir and comes with various cleaning attachments. HSN LP (Home Shopping Network) sold the Steam Buggy Deluxe nationwide from December 2001 through January 2002 for about $129.

PROBLEM: The internal hose connected to the trigger in the handle can detach, allowing hot water and/or steam to escape, posing a burn hazard to consumers.

INCIDENTS/INJURIES: CPSC and Tristar Products have received reports of 305 incidents, 214 of which involved consumers receiving burns to hands, arms, feet, and body.

WHAT TO DO: Consumers should stop using the Steam Buggy Deluxe immediately and contact Tristar customer service at (888) 339-4203 for information on how to ship the recalled product and get a replacement or refund. Tristar will pay for all shipping charges to return the product. For additional information visit the HSN LP's website at www.hsn.com. Consumers were sent direct mail notification of this recall.

Picture of Recalled Steamer

Choose Your Recall Emails Get Notified About Each Recall via Email.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Report an unsafe product