Skip to main content

Cinmar Agrees to Civil Penalty

Release Date: June 06, 2014

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission (CPSC) announced today that Cinmar LLC, of West Chester, Ohio, has agreed to pay a $3.1 million civil penalty. The penalty agreement has been accepted provisionally by the Commission in a 3-0 vote.

The settlement resolves CPSC staff’s charges that the firm knowingly failed to report to CPSC immediately, as required by federal law, a defect involving Frontgate foldaway two-and three-step ladders made of mahogany wood and designed for use in walk-in closets.  Cinmar sold the ladders nationwide between November 2005 and July 2010 for $90 to $150.

CPSC staff charged that the steps could break unexpectedly, posing a fall hazard to consumers.

Cinmar did not file its full report with CPSC until July 29, 2010.  By that time, more than 1,200 consumers had returned their ladders to Cinmar, most citing breakage, and others citing cosmetic problems.  Additionally, by that time, Cinmar had received notice of at least two dozen injuries, one requiring surgery and another necessitating hospitalization.  On January 20, 2011, Cinmar and CPSC announced the recall of 38,000 wooden step ladders.

Federal law requires manufacturers, distributors, and retailers to report to CPSC immediately (within 24 hours) after obtaining information reasonably supporting the conclusion that a product contains a defect which could create a substantial product hazard, creates an unreasonable risk of serious injury or death, or fails to comply with any consumer product safety rule or any other rule, regulation, standard, or ban enforced by CPSC.

In addition to paying a monetary penalty, Cinmar has agreed to implement and maintain a compliance program designed to ensure compliance with the safety statutes and regulations enforced by the Commission. Cinmar has also agreed to maintain and enforce a system of internal controls and procedures designed to ensure that:

  • information required to be disclosed by the firm to the Commission is recorded,processed and reported, in accordance with applicable law;
  • all reporting made to the Commission is timely, truthful, complete and accurate; and
  • prompt disclosure is made to Cinmar management of any significant deficiencies or material weaknesses in the design or operation of such internal controls that are reasonably likely to adversely affect, in any material respect, the company’s ability to record, process and report to the Commission.


Cinmar further agreed to provide written documentation of such improvements, processes and controls, upon request of CPSC staff; to cooperate fully and truthfully with CPSC staff; and to make available all information, materials and personnel deemed necessary by staff to evaluate the company’s compliance with the terms of the agreement.

In agreeing to the settlement, Cinmar neither admits nor denies CPSC staff’s charges that its wooden step ladders contained a defect which could create a substantial product hazard or created an unreasonable risk of serious injury or death, or that the company failed to notify the Commission in a timely manner, in accordance with the reporting requirements of the Consumer Product Safety Act.

Release Number

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. 

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:

Media Contact

Please use the below phone number for all media requests.

Phone: (301) 504-7908
Spanish: (301) 504-7800

View CPSC contacts for specific areas of expertise

Report an unsafe product