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CPSC Reminds Consumers that Deadline Nears for Fire Sprinkler Claims

Release Date: July 16, 1999

Originally July 16, 1999, Revised June 15, 2007 

Note: Telephone Number Change

The U.S. Consumer Product Safety Commission (CPSC) is reminding property owners that they must submit a ""proof of claim"" form and a ""waiver and release of claims"" form to Central Sprinkler Co. postmarked by August 1, 1999, to qualify for reimbursement toward labor costs associated with replacing their Omega brand fire sprinklers. CPSC and Central Sprinkler announced the recall of approximately 8.4 million Omega brand fire sprinklers last October. Since the announcement, CPSC has received additional reports of fires in which Omegas have allegedly failed to activate. Previously, CPSC had reported 17 fires that caused at least four injuries and over $4.3 million in property damage.

Under the recall, consumers with Omegas have until August 1, 1999, to file a claim to receive replacement sprinklers and monetary reimbursement toward installation costs incurred in replacing the Omegas. Consumers missing this deadline remain eligible to receive free replacement sprinklers, but no labor reimbursement.

Consumers can obtain the proper forms needed by clicking on the Omega recall website at or calling the Omega recall hotline at (800) 927-5291.

Omega brand sprinklers were one of the most popular residential fire sprinklers installed in homes, schools, hospitals, dormitories, nursing homes, prisons, and hotels. Consumers can identify most Omegas by the three flat round dime-size metal disks stacked one above the other with a small space between each disk. The specific Omega sprinkler models recalled are referred to or marked as follows: C1 (or C-1), C1A (or C-1A), C-1A PRO (or C1-A PRO), C1-A PRO QR, EC-20, EC-20A, R-1, R-1A, R-1M, Flow Control (FC, Flow Control-FC), Protector-M or M Protector (Upright, Pendent, Sidewall, Sidewall EC), HEC-12, EC-12 RES, HEC-12 EC, HEC-12 EC PRO, HEC-12 ID, HEC-12 PRO, HEC-12 PRO QR, HEC-20, Prohibitor QR and AC.

Release Number

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For lifesaving information:

Media Contact

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Phone: (301) 504-7908
Spanish: (301) 504-7800

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