Skip to main content

Porta Recalls Residential Elevators Due to Serious Fall Hazard

  • Porta Inc. molded plastic EMDL latch
  • Porta Inc. molded plastic EMDL latch
  • Porta Inc. box containing molded plastic EMDL keeper
  • Porta Inc. box containing molded plastic EMDL keeper
  • Porta Inc. EMDL latch and keeper
  • Porta Inc. EMDL latch and keeper
  • Porta Inc. EMDL latch and keeper
  • Label affixed to the bottom of the EMDL cover
  • Label affixed to the bottom of the EMDL cover
Name of Product:
Residential elevators with electro mechanical door locks (EMDLs)

The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.

Recall Date:
August 03, 2016

About 60,000

Consumer Contact

Consumers should contact their elevator service company. Consumers can also contact Porta Inc. collect at 847-593-4900 from 8 a.m. to 1 p.m. CT Monday through Thursday and ask for Technical Support Specialist or Customer Service. Consumers also can email the firm at

Recall Details


This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has “Porta Inc.” printed on it.


Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.


The firm has received two reports of lock failure. No injuries have been reported.

Sold At:
Elevator manufacturers nationwide from January 2005 through December 2011 for between $20,000 and $40,000.
Porta Inc., of Arlington Heights, Ill.
Manufactured In:
Recall number:

Note: Individual Commissioners may have statements related to this topic. Please visit to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product