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Keenford Limited Recalls Self-Balancing Scooters/ Hoverboards Due to Fire Hazard

  • Recalled iMoto Smart Balance Board (platinum-plated chrome)
  • iMoto Smart Balance Board 2.0 (orange)
  • iMoto Smart Balance Board SUV (carbon fiber)
Name of Product:
Self-balancing scooters/hoverboards
Hazard:

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Remedy:
Refund
Replace
Recall Date:
July 06, 2016
Units:
About 84,000
Consumer Contact

Keenford Limited toll-free at 877-280-8401 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.imotohk.com or www.hoverboard360.com and click on Recall Information for more information.

Recall Details

Description:

This recall involves iMoto brand self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The iMoto Smart Balance Board style (model no. M1A1) has 6.5 inch wheels and was sold in blue, black, green, multi, pink, yellow, gold-plated chrome and platinum-plated chrome. The iMoto Smart Balance Board 2.0 style (model no. M2A2) has 8 inch wheels and was sold in blue, black, black/red, chrome, neon, Oreo and white.  The iMoto Smart Balance Board SUV style (model no. M3A3) has 10 inch wheels and was sold in carbon fiber, mahogany and graffiti.

Remedy:

Consumers should immediately stop using these recalled products and contact Keenford Limited to exchange their hoverboard for a refund in the form of a store credit or a free replacement hoverboard that is certified to comply with UL2272.

Incidents/Injuries:

There have been six incidents reported of sparks, overheating and short circuits with the recalled hoverboards. No injuries and property damage have been reported.

Sold At

Macy’s, The Athlete’s Foot and other stores nationwide and online at imotohk.com and hoverboard360.com from September 2015 through December 2015 for between $400 and $600.

Manufacturer(s):

Keenford Limited, of Lynbrook, N.Y.

Manufactured In:
China
Importer(s):

Keenford Limited, of Lynbrook, N.Y.

Recall number:
16-216
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov