The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Hoverboard LLC at 800-750-6714 from 7:30 a.m. to 4 p.m MT Monday through Friday or online atwww.thepowerboard.com and click on Recall Information for more information.
This recall involves Powerboard brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Powerboard brand hoverboards model #PB-001 were sold in green, blue, black, red, white, chrome, gold chrome and pink, and can be identified by the POWERBOARD marking on the left side of the board.
Consumers should immediately stop using these recalled products and contact Hoverboard LLC to exchange their hoverboard for a free UL-certified replacement.
There have been 27 reports of the self-balancing scooters/hoverboards overheating, sparking and smoking, including one report of property damage. No injuries have been reported.
Mall kiosks operated by Hoverboard LLC at 35 locations nationwide and online at Amazon.com and the powerboard.com from September 2015 through April 2016 for between $350 and $1,000.
PSDI, of Orem, Utah
Hoverboard LLC, of Scottsdale, Ariz.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800