Name of product:
Lithium-ion batteries
Hazard:

The lithium-ion laptop battery packs can overheat, posing fire and burn hazards.

Remedy:
Replace
Recall date:
June 23, 2016
Units:
About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico)
Consumer Contact:

HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at the HP Battery Recall website directly at www.HP.com/go/batteryprogram2016 or www.hp.com and click "Recalls" at the bottom of the page for more information.

Recall Details

In Conjunction With:
 
Remedy:

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.

Incidents/Injuries:

HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total.

Sold At:

"

Best Buy, Wal-Mart, and Staples and authorized dealers nationwide and online at www.hp.com from March 2013 through August 2015. The batteries were sold with notebook computers for between $300 and $1,700.  The batteries were also sold separately for between $50 and $90.

"

Importer(s):

HP Inc., of Palo Alto, Calif.

Manufactured In:
China
Recall number:
16-202