Name of product:
Lithium-ion batteries

The lithium-ion laptop battery packs can overheat, posing fire and burn hazards.

Recall date:
June 23, 2016
About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico)
Consumer Contact:

HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at the HP Battery Recall website directly at or and click "Recalls" at the bottom of the page for more information.

Recall Details

In Conjunction With:

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.


HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total.

Sold At:


Best Buy, Wal-Mart, and Staples and authorized dealers nationwide and online at from March 2013 through August 2015. The batteries were sold with notebook computers for between $300 and $1,700.  The batteries were also sold separately for between $50 and $90.



HP Inc., of Palo Alto, Calif.

Manufactured In:
Recall number: