Osram Sylvania Inc. toll free at 877-423-3772 from 8 a.m. to 6 p.m. ET Monday through Friday or email ProductQuality@sylvania.com or www.sylvania.com and click on the Site Map in the bottom right-hand corner, then click on "Recall Safety Information" for more information.
Recall Details
This recall involves SubstiTUBE IS T8 LED lamps. The recalled lamps are white, cylindrical in shape and measure 48 inches long and 1 inch in diameter. "OSRAM SubtiTUBE® IS LED T8" is printed on a silver label affixed to the end of lamps. The model number 73312-1 or 73315-1 also appears on the label beneath the statement "Compatible LED T8 for use with instant start T8 electronic ballasts."
Consumers should immediately stop using the lamps, remove them from the fixture and immediately contact Osram Sylvania for a free replacement.
Osram Sylvania Inc. received 34 reports of overheating and melting. No injuries have been reported.
Osram Sylvania, Inc., of Danvers, Mass.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.