Cree customer service toll-free at (888) 338-7883 from 8 a.m. to 5 p.m. CT Monday through Friday, email at T8LED@cree.com or online at www.cree.com and click on "Recalls" or go to www.cree.com/recall for more information.
Recall Details
This recall involves Cree LED T8 lamps used indoors to replace traditional two pin T8 fluorescent tubes. The white lamps have a cylindrical shape and measure 48 inches long. The affected units are marked as "BT848 Series Lamp" with the product part number on the lamp itself or printed on a white label affixed to the lamp. A four digit date code is printed on the lamp under a statement that reads "Compatible with Instant Start, Rapid Start and Dimmable Electronic Ballasts." Product numbers and UPC codes printed on the product packaging included in the recall are listed below:
CONSUMER Product Number |
Description |
UPC |
BT848-17027FLW-BDG13-1C100 |
Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 2700K - US |
849665002932 |
BT848-17040FLW-BDG13-1C100 |
Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 4000K - US |
849665002154 |
COMMERCIAL Product Number |
Description |
LEDT8P-48-21L-35K |
Linear LED T8 Replacement Lamp, 4 Ft, 2100 Lm, 3500K |
LEDT8P-48-21L-40K |
Linear LED T8 Replacement Lamp, 4 Ft, 2100 Lm, 4000K |
LEDT8P-48-17L-35K |
Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 3500K |
LEDT8P-48-17L-40K |
Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 4000K |
LEDT8P-48-17L-30K |
Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 3000K |
LEDT8P-48-17L-50K |
Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 5000K |
Date Codes: Any of the above product numbers with any of the following date codes are affected: 3314, 3414, 3514, 3614, 3714, 3814, 3914, 4014, 4114, 4214, 4314, 4414, 4514, 4614, 4714, 4814, 4914, 5014, 5114, 5214, 0115, 0215, 0315, 0415, 0515, 0615, 0715, 0815, 0915, 1015, 1115, 1215, 1315, 1415, 1515, 1615.
Consumers should immediately stop using, disconnect or switch off the fixture, remove the recalled T8 LED lamp, put it in a safe place and contact the firm to receive a full refund or replacement lamp.
Cree has received four reports of the lamps overheating and melting. No injuries have been reported.
Cree Inc., of Durham, N.C.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
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