Cree customer service toll-free at (888) 338-7883 from 8 a.m. to 5 p.m. CT Monday through Friday, email at T8LED@cree.com or online at www.cree.com and click on "Recalls" or go to www.cree.com/recall for more information.
Recall Details
This recall involves Cree LED T8 lamps used indoors to replace traditional two pin T8 fluorescent tubes. The white lamps have a cylindrical shape and measure 48 inches long. The affected units are marked as "BT848 Series Lamp" with the product part number on the lamp itself or printed on a white label affixed to the lamp. A four digit date code is printed on the lamp under a statement that reads "Compatible with Instant Start, Rapid Start and Dimmable Electronic Ballasts." Product numbers and UPC codes printed on the product packaging included in the recall are listed below:
CONSUMER Product Number |
Description |
UPC |
BT848-17027FLW-BDG13-1C100 |
Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 2700K - US |
849665002932 |
BT848-17040FLW-BDG13-1C100 |
Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 4000K - US |
849665002154 |
COMMERCIAL Product Number |
Description |
LEDT8P-48-21L-35K |
Linear LED T8 Replacement Lamp, 4 Ft, 2100 Lm, 3500K |
LEDT8P-48-21L-40K |
Linear LED T8 Replacement Lamp, 4 Ft, 2100 Lm, 4000K |
LEDT8P-48-17L-35K |
Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 3500K |
LEDT8P-48-17L-40K |
Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 4000K |
LEDT8P-48-17L-30K |
Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 3000K |
LEDT8P-48-17L-50K |
Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 5000K |
Date Codes: Any of the above product numbers with any of the following date codes are affected: 3314, 3414, 3514, 3614, 3714, 3814, 3914, 4014, 4114, 4214, 4314, 4414, 4514, 4614, 4714, 4814, 4914, 5014, 5114, 5214, 0115, 0215, 0315, 0415, 0515, 0615, 0715, 0815, 0915, 1015, 1115, 1215, 1315, 1415, 1515, 1615.
Consumers should immediately stop using, disconnect or switch off the fixture, remove the recalled T8 LED lamp, put it in a safe place and contact the firm to receive a full refund or replacement lamp.
Cree has received four reports of the lamps overheating and melting. No injuries have been reported.
Cree Inc., of Durham, N.C.
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