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CPSC Procedures Concerning COVID-19

Due to the COVID-19 pandemic, most Consumer Product Safety Commission (CPSC) Freedom of Information Act (FOIA) Office staff are on extended telework. As a result, we have limited access to U.S. mail, and will be processing most FOIA requests electronically during this time. FOIA requests and appeals submitted via US mail or courier, and any FOIA records requiring physical delivery will be delayed. If you are a requester who has not already signed up for Public Access Link (PAL) in order to submit electronic FOIA requests and appeals, and to receive FOIA responses electronically, please do so today by visiting In the alternative, please submit new FOIA requests and appeals to the email address. If you are a manufacturer who has not already signed up to receive Section 6 notifications via the Collaboration Portal, please visit for registration information. 

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