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由Anker Soundcore锂电池供电的蓝牙扬声器因构成火灾危害被召回;由Anker Innovations公司在Amazon.com平台独家销售

  • Recalled Anker Soundcore Bluetooth Speaker Model A3102016
  • Recalled Anker Soundcore Bluetooth Speaker Model A3302011
  • Recalled Anker Soundcore Bluetooth Speaker Model A3302031
Name of Product:
Anker Soundcore (A3102) 和 PowerConf 蓝牙 (A3302) 扬声器
危险:

蓝牙扬声器锂电池会过热,构成火灾危害。

补救:
Replace
Recall Date:
十二月 05, 2024
单位:

About 69,000 (In addition, about 9,764 were sold in Canada)

消费者联系

Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@ankerwork.com or service@soundcore.com, or online at https://us.ankerwork.com/pages/contact or https://www.soundcore.com/contact-us. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://us.soundcore.com/pages/a3102-recall, https://us.ankerwork.com/pages/a3302-recall, or at us.soundcore.com/us.ankerwork.com and click on “A3102 Speaker (Black) Recall”/“A3302 PowerConf S3 Recall” at the bottom of the page for more information. 

回收的详情

说明:

This recall involves the lithium-ion battery packs in Anker Soundcore Bluetooth Speakers sold exclusively on Amazon in 2023. Only lithium-ion battery packs in Anker Soundcore Bluetooth Speakers with models A3102016, A3302011 and A3302031 are included in this recall. The recalled speakers can be identified by the unit’s “SN Code” which is visible on the underside of the Bluetooth Speakers. Consumers can type in the “SN Code” on Anker’s websites for these recalls https://us.soundcore.com/pages/a3102-recall and https://us.ankerwork.com/pages/a3302-recall to see if their product is recalled. Anker and Amazon have contacted all known purchasers. 

Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

补救:

Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker’s SN code and to fill out product recall information. Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash. 

事故/伤亡:

The firm has received 33 reports of incidents involving the lithium-ion batteries in the speakers overheating, some of those involving incidents of smoking and small fires, including one minor burn injury in connection with an overheating unit.

Sold At:
Exclusively online at Amazon.com from March 2023 through October 2023 for between $28 and $130.
Importer(s):

Anker Innovations Limited, of Hong Kong

产地:
China
召回数量:
25-056
Fast Track Recall

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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

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