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Nestlé USA 因構成燒傷和割傷危害召回和星巴克品牌禮品套裝一起銷售的金屬馬克杯

  • Recalled Starbucks Holiday Gift Set with 2 Mugs (As Sold)
  • Recalled Starbucks Holiday Gift Set with 2 Mugs (Close-up of Mug)
  • Recalled Starbucks Classic Hot Cocoa and Mug
  • Recalled Starbucks Peppermint and Classic Hot Cocoas and Mug
  • Recalled Starbucks Holiday Blend Coffee and Mug
  • Location of the gift set identifier code on the bottom of the mug
Name of Product:
包括在2023年節日星巴克品牌禮品套裝内的金屬馬克杯
Hazard:

金屬馬克杯如果放入微波爐或裝有極燙飲料時會過熱或斷裂,構成燒傷和割傷危害

補救措施:
Refund
Recall Date:
三月 21, 2024
產品件數:

About 440,500

消費者聯絡點

Nestlé USA at 800-681-1676 from 9 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.nestleusa.com/media/pressreleases/metallicmugrecall or https://www.athome.starbucks.com and click on “Metallic Mug Recall” at the bottom of the page for more information.

產品召回細節

Description:

This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding. They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.

補救措施:

Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to “Leave Us a Message”, click on “Complaint”, select “Recall” from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.

事故/受傷:

There have been 12 incidents of the mugs overheating or breaking resulting in 10 injuries, including nine severe burns/blisters on fingers or hands, and one cut on a finger. One incident required medical attention.

Sold At:
Online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024 for about $10, $13 or $20 depending on gift set.
Distributor(s):
Nestlé USA Inc., of Arlington, Virginia
Manufactured In:
China
產品召回號碼:
24-171
Fast Track Recall

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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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