Amazon toll-free at 888-871-7108 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.amazonexecutivechairrecall.expertinquiry.com/ for more information.
This recall involves the Amazon Basics Executive Desk Chair. The upholstered swivel chair was sold in black, brown and white and has padded armrests and five legs with rolling casters. The chair can be adjusted for seat height and backrest tilt. Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall.
Consumers should immediately stop using the recalled chairs and contact Amazon for instructions on how to dispose of the chairs for a full refund. Consumers will be asked to upload a photo of the chair’s leg base and certify disposal of the chair. Upon receipt of the photo and certification of disposal, consumers will be issued a full refund to a valid payment method in the consumer’s Amazon wallet or an Amazon gift card. Amazon is contacting all known purchasers directly.
Amazon has received 13 reports of chair leg bases breaking, including one report of a minor shoulder injury.
Amazon.com Services LLC, of Seattle, Washington
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.