When exposed to severely cold temperatures and impact, such as may occur during shipping, the power cord insulation on the electric air pump can crack, creating a short-circuit or exposing live electrical wires and presenting a shock or electrocution hazard.
90,000
Call Select Comfort at (800) 326-3541 between 7 a.m. to 10 p.m. CT Monday through Friday and 10 a.m. to 5:30 p.m. CT Saturday and Sunday. Questions can also be emailed to Select Comfort at questions@selectcomfort.com.
Detalles del retiro
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Select Comfort Corporation, of Minneapolis, Minn. is voluntarily recalling about 90,000 adjustable Sleep Number Beds. When exposed to severely cold temperatures and impact, such as may occur during shipping, the power cord insulation on the electric air pump can crack, creating a short-circuit or exposing live electrical wires and presenting a shock or electrocution hazard.
Name of Product: Sleep Number Beds
Units: 90,000
Manufacturer: Select Comfort Corporation, of Minneapolis, Minn.
Hazard: When exposed to severely cold temperatures and impact, such as may occur during shipping, the power cord insulation on the electric air pump can crack, creating a short-circuit or exposing live electrical wires and presenting a shock or electrocution hazard.
INCIDENTS/INJURIES: Select Comfort has received two reports of cords cracking. No injuries or property damage have been reported.
Description: This program includes all Sleep Number® Beds by Select Comfort sold from November 2002 through March 15, 2003 that were shipped through or to cold weather locations.
Sold: Directly through Select Comfort as well as certain specialty mattress retailers and QVC nationwide from November 2002 through March 15, 2003 for between $500 and $3,300 per bed set.
Manufactured in: United States
Remedy: Select Comfort is contacting all registered owners and will provide a replacement air pump at no charge to consumers whose cords exhibit damage to the wire insulation. Consumers should unplug the pump from the electrical outlet before inspecting the power cord. The bed can continue to be used even if the pump has to be replaced, but the pump should remain unplugged if the wire insulation shows any sign of cracking.
WHAT TO DO: Call Select Comfort at (800) 326-3541 between 7 a.m. to 10 p.m. CT Monday through Friday and 10 a.m. to 5:30 p.m. CT Saturday and Sunday. Questions can also be emailed to Select Comfort at questions@selectcomfort.com.
Media Contact: Mark Kimball, Select Comfort, at (763) 551-7000
Select Comfort is contacting all registered owners and will provide a replacement air pump at no charge to consumers whose cords exhibit damage to the wire insulation. Consumers should unplug the pump from the electrical outlet before inspecting the power cord. The bed can continue to be used even if the pump has to be replaced, but the pump should remain unplugged if the wire insulation shows any sign of cracking.
Select Comfort has received two reports of cords cracking. No injuries or property damage have been reported.
Nota: Puede haber declaraciones individuales de los comisionados sobre este tema. Para buscar las declaraciones (en inglés) sobre este u otros temas visite www.cpsc.gov/commissioners.
Si tiene problemas con un remedio de retiro o cree que la empresa no responde a su solicitud de remedio, complete este formulario (en inglés) y explique la situación a la CPSC.
La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión asociados al uso de miles de tipos de productos del consumidor. El costo nacional de las muertes, las lesiones y el daño a la propiedad por incidentes con productos del consumidor excede $1 billón de dólares al año. Desde su creación hace más de 50 años, la CPSC trabaja en garantizar la seguridad de los productos del consumidor, lo que ha contribuido a una disminución en el índice de lesiones vinculadas a dichos productos.
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